According to research performed by SHRM (and contained in its 2007 SHRM Quarterly Research paper), ten themes for measuring how employees are engaged in your business:
1. Pride in the employer
2. Satisfaction with employer.
3. Job satisfaction.
4. Opportunity to perform well at challenging work.
5. Recognition and positive feedback from their contribution.
6. Personal support from their supervisor.
7. Effort above and beyond the minimum.
8. Understanding the link between one’s job and the company mission.
9. Prospects for future growth with the company.
10. Intention to stay with the company.
The research suggests that surveys can be used to gauge employee engagement. Any and all data can be used by human resources to understand and work toward improving engagement, talent retention, positive company reputation and company growth.